Pet stain and odor removal

Pet stain and odor removal in Tampa Bay

We find the spots, treat them and extract what the pet left behind, in carpet, rugs and fabric. Old accidents can hide, so locating every one comes first, and we say if the pad underneath is involved. Call (888) 380-4584 any hour.

(888) 380-4584
Office
Open 24 hours
BBB
Accredited, A+
Real job photo
Real job photo: beige carpet with a hose and extraction wand at the right edge, a clean arc beside the darker carpet not yet reached.

What people call us about

Pet owners describe the same few problems.

  • The room smells like the dog, and I cannot find where

    Old accidents dry out and disappear to the eye, but the smell remains. Finding every spot is the first step, and the room itself tells us where to look.

  • My cat keeps going in the same place

    Cats return to spots that smell of urine. Treating the spot and the layers underneath gives them less reason to go back.

  • The spot looks gone and the smell is not

    Urine soaks through the carpet into the pad. Surface cleaning can leave that layer untouched, so we look at how deep it went.

  • The puppy is not trained yet

    Accidents are part of that stage. Tell us how many rooms and how old the spots are, and we plan around it.

  • I am selling or moving and the smell has to go

    A smell shows up fast during a showing or a final walkthrough. Tell us the date and the rooms, and we will say what is realistic.

How a pet stain visit goes

  1. Find the spots

    You show us the ones you know about, and the technician looks for the ones you do not, since old accidents hide.

  2. Treat the spots

    Each spot gets a targeted treatment before the whole area is cleaned, so the product has time to work.

  3. Extract

    Hot water and suction pull the treated residue out of the carpet or rug, rather than leaving it to dry in the fiber.

  4. Check the pad

    If urine reached the padding, we say so. Surface cleaning has limits when the pad has soaked through, and you should hear that up front.

  5. Tell you what to expect

    You hear how much improvement is likely and whether any spot may need another visit.

Why accidents linger in humid weather

A wet spot in a humid house stays damp longer, and a damp spot holds a smell. Tampa Bay summers keep the air heavy, and the A/C works hard to pull moisture out. We tell you to keep it running and to dry the carpet fully after cleaning.
  • The National Weather Service in Tampa Bay logged seven days in a row with a dew point at or above 75 F in August 2024.Source
  • EPA lists the underside of carpets and pads among the places hidden moisture and mold can sit.Source

Before we arrive and after

Blot fresh accidents with a dry cloth and skip the scrubbing. Keep your pets in another room during the visit and tell us where each of them goes.

Afterward, keep the area dry and the air moving. If you see the pet heading back to a treated spot, call us, because that tells us something is left.

Where we come to you

Green Steam Group is based in Tampa and drives to your door across the bay area. A few places to start are below, and the service areas page lists them all.

Related services

  • Carpet cleaningHot-water extraction, which many customers know as steam cleaning, for bedrooms, living rooms, hallways and stairs.
  • Area rug cleaningPersian, oriental, shag and runner rugs, cleaned in your home by the method the fiber allows.
  • Mattress cleaningStains and odors worked out of the mattress surface. We do not promise to remove dust mites, because nobody can.

See all 11 services

Questions about pet stain and odor removal

Can you get pet urine out of carpet?
Often a lot of it, yes. Fresh accidents respond best, and old ones that soaked into the pad may leave some stain or smell. We tell you what we see after we look.
Why does the smell come back after cleaning?
A smell that returns usually means urine reached the pad or the backing, below where surface cleaning works. Call us and tell us which spot.
Can you find old accidents I cannot see?
Often, yes. A spot that has dried can still give off a smell, and we look for them room by room.
Do you treat rugs and furniture too?
Yes. Rugs, upholstery and mattresses get pet odor too, and each has its own page for its own method.
Is the cleaning safe around my pets?
Keep pets out of the room until it is dry. We use eco-friendly products, and if your pet has a sensitivity, tell us when you book.

Reviews

What our customers say

Real reviews from our Google Business Profile.

  • Debra W.

    I’m really thankful to have found Green Steam Group . They were very professional and on time with updates. I love companies with ethics. More work for them haha.

  • Aubree G.

    I spilled a full mug of black coffee over a costly Persian area rug and a splattered hallway runner. First the colors were tried and dark patches came out well without damaging fringe. Well spent money.

  • Alice P.

    Bright turmeric from a takeaway supper spilled across the dining room rug and left a bright yellow imprint. Stain experts used an oxidation treatment that lightened the yellow tint without damaging the navy blue design. The rug was rescued above my expectations.

Tell us what happened

Call (888) 380-4584 any hour. Tell us the room, the pet and how long the smell has been there. Read what customers say on Google.