24/7 water extraction

24/7 water extraction in Tampa Bay

We pull standing water out of carpet and floors after a leak, flood or overflow. The office is open 24 hours, so call (888) 380-4584 as soon as you find water, because the first 24 to 48 hours count most.

(888) 380-4584
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Office
Open 24 hours
BBB
Accredited, A+
Google
5.0 from 243 reviewsAs of

What people call us about

Water finds a way in, and these are the calls we hear.

  • A pipe or the water heater leaked overnight

    Water spreads under furniture and soaks the carpet before anyone is awake. Call when you find it, and tell us how long it has been there.

  • The washing machine or dishwasher overflowed

    A hose gives way and the water reaches the next room. Shut off the water at the source first, then call.

  • The A/C drain line backed up

    A clogged drain line can leak onto the floor under an air handler. It is slow, and the carpet is often soaked by the time anyone sees it.

  • A storm put water through the door or window

    Hurricane season runs June 1 to November 30. Rain can enter around doors and windows, and a soaked carpet follows.

  • I am not sure how long it has been wet

    That is common. Tell us what you know, and we will say what can be done.

How a water extraction visit goes

  1. You call, the office answers

    The office is open 24 hours. Tell us where the water is, how deep and how long it has been there, and whether it came from a clean source.

  2. The technician checks the area

    The technician looks at how far the water reached and which floors and materials are wet.

  3. Extract the standing water

    Standing water is pulled out of carpet and off hard floors, which is the first step in getting the area to dry.

  4. Tell you what comes next

    Extraction is not structural drying or mold cleanup. You hear what we did, what we saw and what to do next.

  5. Keep the air moving

    You hear how to use fans and dehumidifiers, and what to watch for in the days after.

The 24 to 48 hour window, and Tampa Bay storms

EPA advises drying water-damaged areas and items within 24 to 48 hours, and says mold will in most cases not grow if they dry in that time. In Tampa Bay the humid air makes it harder, and the 2024 storms showed what high water does. Water reached up to about five feet inside some Riverview homes during Helene.
  • EPA: dry water-damaged areas and items within 24 to 48 hours; if so, in most cases mold will not grow.Source
  • The Atlantic hurricane season runs from June 1 to November 30, with a peak on September 10.Source
  • Helene (September 2024): storm surge in Tampa was 7.18 ft.Source
  • Helene: homes on Parkway Circle in Riverview, on the Alafia River, took up to about five feet of water inside.Source
  • Milton (October 2024): Tampa International Airport recorded 11.73 in of rain.Source

What extraction is, and what it is not

Extraction removes standing water from carpet and floors. It is not structural drying, mold cleanup or a repair of the building, so for wet walls, ceilings or subfloors you may need another specialist. We tell you what we see.

EPA says to call a professional for large water damage, for mold over about 10 square feet and for sewage or other contaminated water. If your water came from a sewer or toilet, tell us on the phone first. Take photos of the damage before anything moves, in case you need them later.

Where we come to you

Green Steam Group is based in Tampa and drives to your door across the bay area. A few places to start are below, and the service areas page lists them all.

See every area we serve

Related services

  • Carpet cleaningHot-water extraction, which many customers know as steam cleaning, for bedrooms, living rooms, hallways and stairs.
  • Pet stain and odor removalUrine, accidents and the smell that stays behind in carpet, rugs and fabric. Finding every spot comes first.
  • Air duct cleaningDucts with visible mold, pests or heavy debris. EPA does not recommend routine cleaning, so a look comes first.

See all 11 services

Questions about water extraction

How fast do I need to call after a leak?
Call as soon as you find the water. EPA advises drying wet areas and items within 24 to 48 hours, and every hour of waiting shortens what is left of that window.
Can wet carpet be saved?
Sometimes, if it is clean water and dries quickly. EPA notes carpet and pads that become moldy may have to be thrown away, and we tell you what we see.
Do you dry the walls and subfloor?
No. We extract standing water from carpet and floors. Walls, ceilings and subfloors may need a different kind of company, and we tell you if we see that.
Do you remove mold?
No. Extraction is not mold cleanup. EPA says to call a professional for mold over about 10 square feet or for sewage or contaminated water.
What should I do before you arrive?
Stop the water at its source if you can do it safely, and keep people and pets out of the wet area. Take photos, and tell us where the water came from.

Reviews

What our customers say

5.0243 Google reviewsAs of See all reviews on Google

Real reviews from our Google Business Profile.

  • Debra W.

    I’m really thankful to have found Green Steam Group . They were very professional and on time with updates. I love companies with ethics. More work for them haha.

  • Aubree G.

    I spilled a full mug of black coffee over a costly Persian area rug and a splattered hallway runner. First the colors were tried and dark patches came out well without damaging fringe. Well spent money.

  • Alice P.

    Bright turmeric from a takeaway supper spilled across the dining room rug and left a bright yellow imprint. Stain experts used an oxidation treatment that lightened the yellow tint without damaging the navy blue design. The rug was rescued above my expectations.

Found water? Call now

The office is open 24 hours. Call (888) 380-4584 and tell us where the water is. Read what customers say on Google.

Call (888) 380-4584Get my free estimate